1. Cancellation Policy :
• Personal Information : Guests can cancel their reservation up to 24 hours before the scheduled check-in time without incurring a cancellation fee.
• Non-Refundable Reservations : If you have booked a non-refundable rate, cancellations are not permitted, and no refunds will be issued.
• Bulk Booking : Bulk booking is made via our front desk office, no reservation/cancellation possible from our website. Advance money will not be refunded, if the booking is cancelled. Advance money can be used for modified dates, if falls within the same calendar year and in next 60 days of the original booking date, which is also subject to availability of our hotel.
• Packages : If you have booked any city packages with us and would like to cancel them, cancellation is not possible. Rooms booked along with the package may be eligible for cancellation, if you inform us within 10 days post of your booking and also 10 days before your arrival.
2. Refund Policy :
• Standard Reservations : When you make a reservation or stay with us, we collect personal details such as your name, contact information, payment details, and identification.
• No-Show : If you do not show up and do not cancel in advance, you will be charged the full amount of the reservation.
3. Modifications :
• Date Changes : Changes to the reservation date are subject to availability and may incur additional charges, if falls under our cancellation window. Please contact us directly before you modify your reservation.
4. Special Circumstances :
• Emergency Situations : In cases of emergency or unforeseen circumstances, please contact us as soon as possible. We will do our best to accommodate your situation on a case-by-case basis.
5. Contact Information :
• For cancellations or modifications, please reach out to our reservations team via contact us form. Please do mention your name and booking details (date, number of rooms any additional information).
Thank you for choosing Hotel Hari Villa, Jaipur. We look forward to welcoming you!